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Get in Touch with Us

Have questions or need more information? We’re here to support you. Reach out to our Social Work team for inquiries about our services, programs, or any other concerns you may have.  We look forward to connecting and making a difference together.
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Frequently
Asked Questions

Find answers to some of the most common questions about the services at Vital Insight. Whether you’re a potential team member or a client, we’re here to provide clarity and support.

FAQ's

What is Social Work?

Social Work is a University qualified profession dedicated to helping individuals, families, and communities overcome challenges and improve their well-being.

At Vital Insight we specialise in helping Youth to achieve life goals by establishing systems and removing barriers through connection and understanding.

How can Social Work help me?

Social Work can help you in various ways, depending on your needs. Social Workers provide counseling, connect you with resources, advocate on your behalf, and assist you in navigating life's challenges.

At Vital Insight we conduct an analysis of your situation, develop a plan and work side-by-side with you to remove barriers and achieve your goals.

Do you accept NDIS clients?

Yes! NDIS participants are funded under the item line:

Improved Daily Living - Capacity Building (15_621_0128_1_3)

Important: Select NDIS as the funding option when completing the Referral Form. This will automatically adjust the form for NDIS clients.

Clieck HERE to be directed to the ndis.gov.au budget calculator

Where do the sessions take place?

Sessions can be held in various locations and is planned by the Social Worker following the first meeting. Depending on the client’s needs, sessions may be held in outdoor areas (parks, basketball courts, soccer fields etc), schools, or other community settings.

In-home visits are arranged if it aligns with the client’s goals and circumstances.

Who can complete a referral?

We welcome referrals from everyone, including:

* Clients (Self-referrals)
* Family members
* Child Safety
* NDIS Support Coordinators
* NDIS Plan Managers
* School representatives
* GPs
* Social Workers, Psychologists, & other professionals.

If you're unsure, feel free to contact us - We're happy to discuss your situation and how we can help!